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FAQ

Library Card Application


How Do I get a card?

At the library:

People of all ages can apply for a card.  To sign up, bring your driver’s license or other photo ID and proof of current mailing address, such as a recent piece of mail.


We ask that minors without photo ID and all children under the age of 13 be accompanied by a parent/guardian to receive a card.


Card Applications: English & Spanish


Who Can Get a Card?

Residents of Faulkner and Van Buren counties may get a Regional Library Card.  This card can be used at any of the libraries in our region:  Clinton, Conway, Damascus, Greenbrier, Mayflower, Mt. Vernon, Twin Groves and Vilonia.

If you live outside our service area, you may be eligible for a card through the Gateway Project, a collection-sharing program that provides free library services to Central Arkansas residents who live in certain counties. To qualify for Gateway access, you must have a card and be in good standing with your local library.  Visit the library and talk to a staff member for more information about getting a Gateway Card.


Requesting Materials
Can't find what you are looking for in our catalog?? Don't fret! Place a request!

To place a item request, follow the instructions below.

1. Click here. In the pop-up window or newly opened tab, click on Log In.

2. In the pop-up, enter your Barcode (Library Card) Number and your PIN, then click Log In. If you are unsure what your PIN is, please contact your local branch with your Library Card Number handy to get that information.

3. Once logged in, click on Send a Request.

4. Fill out the provided form. Use Item Format to specify how kind of media you are wanting, such as Largeprint or Audiobook.

5. Click Submit.


Volunteer Application
If you would like to help us by volunteering your time and service, please click here.
MobilePrint Service™

MobilePrint Service™ Document

With our new MobilePrint Service™, you can use your personal computer or mobile device to print to the library’s printers from anywhere. Simply submit documents for printing and come to the library to release and pick up your document using your library card.

 

How to print from a laptop or desktop computer at home or work:

 

·       Begin by visiting https://www.printeron.net/fvb/faulknercounty

·       Select the printer and enter your email address.

·       Browse your computer to find and select the file you wish to print.

·       Click the green printer icon. You will see the status of your print job and a reference number.

·       At the Print Release Station in the library, select “Release a Print Job”.

·       Enter the email address you supplied and select your print job.

 

Your print job will be printed!

 

How to print from tablet or smartphone app:

 

·       Visit your device’s ‘store’ for apps, install and launch the PrinterOn App.

·       Click “No printer selected”.

·       Click “Search”. Search for Faulkner County Public Library or enter the library’s zip code.

·       Select your desired printer.

·       To print:

o   Documents: when viewing the document, click in the upper right corner and upload the document to the PrinterOn App.

o   Photos from your phone: open the app, click on “photo” and select a photo to print.

o   Select the printer and click the print icon.

o   Enter an email address and click on the check mark (you will receive a notice that the job started, and shortly after another message stating “Job Success”).

o   At the Print Release Station in the library, select “Release a Print Job”.

o   Enter the email address you supplied and select your print job.

 

Your print job will be printed!

 

How to use email to send something directly to library print system:

 

·       Email from any device directly to the library’s print system at
faulkner-bw@printspots.com

faulkner-color@printspots.com

 

·       At the Print Release Station in the library, select “Release a Print Job.”

·       Enter the email address you supplied and select your print job.

 

Your print job will be printed!

 




Libby Directions


Image title


Click to Print Directions

Click for How-To Video

Click for other Digital Library How-To Videos

With Overdrive and the mobile app Libby, you can download books that automatically return themselves at the end ofthe lending period. Libby has titles in both fiction and non-fiction. You can even change the font of books to one designed for dyslexic readers. Download the free Libby app on your device to check out items on the go! Click here to learn more about how to use Libby.


App Instructions for iPhone and Android devices

Open your Libby app

  • Tap the Libby icon in the top right hand corner

  • Click “add a library”

  • Search for the Arkansas Digital Library Consortium in the search bar

  • The screen will change to the Arkansas Digital Library Consortium

  • Tap on the Libby icon and click “see library cards”

  • Click “add a card” and then “choose another location”

  • Scroll down until you find the Faulkner Van Buren Regional Library System

  • Add your library card number and pin

  • Once logged in, you will have access to over 61,000 eBooks, eAudiobooks, and magazines! Browse collections

    and genres or search for a specific title or author

  • Select ‘Borrow’ and read directly in the app or send it to your Kindle device!

    App Instructions for Kindle devices

  • If you have not already done so, download the Overdrive app from the Kindle store and open it

  • Click the 3 bars at the top of the left hand corner and click “add a library”

    Search by the name of the library, city or zip code

  • Select Faulkner Van Buren Regional Library System and then select the Arkansas Digital Library Consortium

    Add your library card by clicking “account” and “manage account”
    Select “libraries” and select the Arkansas Digital Library Consortium
    Click the three bars in the left hand corner again and select “account” and click “sign in”Type in Arkansas Digital Library Consortium and select Faulkner Van Buren Regional Library

  • Enter your library card number and PIN

  • Go to fcl.org - Book, ebook & More Choose eBook or eAudio

  • Click ‘Sign In’ at the top right

  • Using the drop down menu to select your library, select the ‘Faulkner Van Buren Regional Library System

  • Add your card number and PIN

  • Click ‘Sign In’


Instructions for Kindle


  1. Open your library's digital collection (you can find it using www.overdrive.com).
  2. Find a Kindle Book to borrow. You can see all of your library's Kindle Books by selecting the Kindle Books link near the top of the site (or under Menu on mobile devices).
    Note: You may want to check whether a Kindle Book has any device restrictions before you borrow it (this is most common for picture books, read-alongs, and graphic novels).
  3. Select Borrow. If prompted, sign into your library.
  4. Choose a lending period for the title (if available). Then, select Borrow again.
  5. After you borrow the title, select Read now with Kindle.
  6. You'll be taken to Amazon's website to finish getting the ebook.
    Note: You must complete this step for the book you borrowed to appear in the "Your Content and Devices" list in your Amazon account. If the book doesn't appear in this list, you won't be able to download it on any device.
    • If you're signed into your Amazon account, verify the "Deliver to:" device and select Get Library Book.
    • If you're not signed into your Amazon account, select Get Library Book, and sign in.

Your Kindle ereader needs a Wi-Fi connection to download library Kindle Books from Amazon. If you don't have a Wi-Fi connection, you'll need to transfer the title via USB.

Once a book is on your Kindle device or reading app, you can read it just like any other Kindle Book. For specific help reading on your device (like how to change the font or save a bookmark), visit Amazon Device Support.

If you want to read the ebook on a different Kindle device or app, you can deliver it again from Amazon's website during the lending period.


Common Questions

I don’t know my library number:
    Your library card number is on the back of your card under the barcode.

I don’t have a library Card
    Please come into any of our branches with a Photo ID and proof of your current address and ask the desk for a card application.

What’s My Pin?
    Your Pin will be your last name first letter capital (Smith) unless you have changed your PIN. Contact your branch to reset your PIN if you do not remember.

• Libby App Icons: The icons at the bottom of the screen from left to right:o (Far left, Magnifying Glass) Search

Search titles and authors
    o (Middle left, Library Card) ADLC Browse library

Scroll through popular titles, librarian picks, and book categories
    o (Center, Libby Logo) Notification Settings, Add a Library or Library Card to your account, Help and Support

Manage notifications sent to your phone
Add a new library card to your account or search for a new libraryHelp and support forums
Manage Kindle settings (“Read Books With...”)

    o (Middle right, Books) Shelf

Manage loans and holds

Manage tags
    o (Far right, Clock) Timeline

Shows actions taken with loans and holds
Click on loaned item to manage Kindle settings, return early, and renew loaned item



Seed Library


Online Order Instructions



1. Follow the link to fill out this order form. Only one form per person. Please select 10 items or less.
2. Wait 3-5 days for emailed response and estimated pickup date for your seed order.
3. Select a date/time the library is open, that is convenient to you to pick up the seeds.
4. Go to the library that you designated on the form
5. Tell the Library Front Desk Staff you are here to pick up your "seed order". They will need your first and last name.
6. Save the seed from what you grow, place in a plastic ziplock baggie, label them and bring them back to the library to help restock our seed library.


Notary Services

The Faulkner County Library has Notary Publics on staff, at the Conway Library and the Mayflower Library.  Van Buren County Library system also has two Notary Publics.  Notary services are free and available Monday-Friday during regular business hours if the Notary Publics are available. Call (501)327-7482 or (501)470-9678 to make an appointment.


Notary Publics are not licensed attorneys and cannot engage in the practice of law.  They are not representative of any governmental agency with authority over immigration or citizenship, and cannot offer legal advice or other assistance regarding immigration. 


Los notarios públicos no tienen licencia y apoderados no pueden participar en el ejercicio de la abogacía. Ellos no son representativos de una agencia gubernamental con autoridad sobre la inmigración o ciudadanía, y no puede ofrecer asesoramiento legal u otra asistencia en materia de inmigración.


Adding Site Links to Device Homescreen

ANDROID


1. Open Google Chrome or any other web browser you prefer on your Android device.

2. Navigate to the website you want to add to your homescreen.

3. Tap on the three-dot menu icon located at the top-right corner of the screen.

4. Tap on "Add to Home Screen" from the menu.

5. Type in a name for the shortcut, and then tap "Add."

 


 APPLE

 

1. Open Safari on your iPhone or iPad.

2. Navigate to the website you want to add to your homescreen.

3. Tap on the share icon located at the bottom of the screen (it looks like a square with an upward arrow).

4. Tap on "Add to Home Screen" from the share menu.

5. Type in a name for the shortcut, and then tap "Add."

 

-OR-

 

1. Open the Shortcuts app on your iPhone or iPad.

2. Tap on the "+" icon in the top-right corner to create a new shortcut.

3. Tap on "Add Action."

4. Search for "Safari" in the search bar and select "Open URLs."

5. Tap on the "URLs" field and enter the URL of the website you want to create a shortcut for.

6. Tap on the "+" icon to add another action.

7. Search for "Add to Home Screen" and select it from the list of actions.

8. Tap on the "Website" field and enter the URL of the website again.

9. Tap on the "Name" field and enter a name for the shortcut.

10. Tap on the "Add" icon in the top-right corner to save your shortcut.

Library Closing Dates (2024)
January 1-2New Year's Day


January 15Martin Luther King Jr. Day


February 19George Washington's Birthday & Daisy Bates Day


March 29Good Friday


May 27Memorial Day


June 19Juneteenth


July 4Independence Day


September 2Labor Day


October 14Columbus Day


November 11Veteran's Day


November 27-29 Thanksgiving


December 24-25Christmas


December 31 - January 1New Year's Day