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FAQ

MobilePrint Service™

MobilePrint Service™ Document

With our new MobilePrint Service™, you can use your personal computer or mobile device to print to the library’s printers from anywhere. Simply submit documents for printing and come to the library to release and pick up your document using your library card.

 

How to print from a laptop or desktop computer at home or work:

 

·       Begin by visiting https://www.printeron.net/fvb/faulknercounty

·       Select the printer and enter your email address.

·       Browse your computer to find and select the file you wish to print.

·       Click the green printer icon. You will see the status of your print job and a reference number.

·       At the Print Release Station in the library, select “Release a Print Job”.

·       Enter the email address you supplied and select your print job.

 

Your print job will be printed!

 

How to print from tablet or smartphone app:

 

·       Visit your device’s ‘store’ for apps, install and launch the PrinterOn App.

·       Click “No printer selected”.

·       Click “Search”. Search for Faulkner County Public Library or enter the library’s zip code.

·       Select your desired printer.

·       To print:

o   Documents: when viewing the document, click in the upper right corner and upload the document to the PrinterOn App.

o   Photos from your phone: open the app, click on “photo” and select a photo to print.

o   Select the printer and click the print icon.

o   Enter an email address and click on the check mark (you will receive a notice that the job started, and shortly after another message stating “Job Success”).

o   At the Print Release Station in the library, select “Release a Print Job”.

o   Enter the email address you supplied and select your print job.

 

Your print job will be printed!

 

How to use email to send something directly to library print system:

 

·       Email from any device directly to the library’s print system at
faulkner-bw@printspots.com

faulkner-color@printspots.com

 

·       At the Print Release Station in the library, select “Release a Print Job.”

·       Enter the email address you supplied and select your print job.

 

Your print job will be printed!

 

                                                                                                                                 

 


Seed Library


Online order and Curbside Pickup Instructions:

1. Fill out this order form. Only one form per person. Please select 10 items or less.
2. Wait 3-5 days for response and estimated pickup date for your seed order through email.
3. Wait to be notified through email that your order is ready.
4. Conway Library curbside pickup hours are 9am-5pm Mon-Sat.
5. Select a date/time the library is open, that is convenient to you to pick up the seeds.
6. Drive/Bike/Walk to Conway Library at 1900 Tyler St.
7. Wait in one of the identified curbside pickup parking spots and call the library # (501) 327-7482.
8. The Library Staff will answer your call. Tell the librarian you are at the library to pick up your "seed order" and they will find them based on your last name. The librarian will then bring your seed order out to you.
9. Save the seed from what you grow in a plastic ziplock baggie, label them and bring them back to the library to help restock our seed library.


Libby Directions


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Click to Print Directions

Click for How-To Video

Click for other Digital Library How-To Videos

With Overdrive and the mobile app Libby, you can download books that automatically return themselves at the end ofthe lending period. Libby has titles in both fiction and non-fiction. You can even change the font of books to onedesigned for dyslexic readers. Download the free Libby app on your device to check out items on the go! Click here tolearn more about how to use Libby.

App Instructions for iPhone and Android devices

Open your Libby app

  • Tap the Libby icon in the top right hand corner

  • Click “add a library”

  • Search for the Arkansas Digital Library Consortium in the search bar

  • The screen will change to the Arkansas Digital Library Consortium

  • Tap on the Libby icon and click “see library cards”

  • Click “add a card” and then “choose another location”

  • Scroll down until you find the Faulkner Van Buren Regional Library System

  • Add your library card number and pin

  • Once logged in, you will have access to over 61,000 eBooks, eAudiobooks, and magazines! Browse collections

    and genres or search for a specific title or author

  • Select ‘Borrow’ and read directly in the app or send it to your Kindle device!

    App Instructions for Kindle devices

  • If you have not already done so, download the Overdrive app from the Kindle store and open it

  • Click the 3 bars at the top of the left hand corner and click “add a library”

    Search by the name of the library, city or zip code

  • Select Faulkner Van Buren Regional Library System and then select the Arkansas Digital Library Consortium

    Add your library card by clicking “account” and “manage account”
    Select “libraries” and select the Arkansas Digital Library Consortium
    Click the three bars in the left hand corner again and select “account” and click “sign in”Type in Arkansas Digital Library Consortium and select Faulkner Van Buren Regional Library

  • Enter your library card number and pin (the last four digits of your phone number)Website Instructions

  • Go to fcl.org - Book, ebook & More Choose eBook or eAudio

  • Click ‘Sign In’ at the top right

  • Using the drop down menu to select your library, select the ‘Faulkner Van Buren Regional Library System

  • Add your card number and PIN

  • Click ‘Sign In’


Common Questions:

I don’t know my library number:
    Your library card number is on the back of your card under the barcode.

I don’t have a library Card
    Please come into any of our branches with a Photo ID and proof of your current address and ask the desk for a card application.

What’s My Pin?
    Your Pin will be your last name first letter capital (Smith) unless you have changed your PIN. Contact your branch to reset your PIN if you do not remember.

• Libby App Icons: The icons at the bottom of the screen from left to right:o (Far left, Magnifying Glass) Search

Search titles and authors
    o (Middle left, Library Card) ADLC Browse library

Scroll through popular titles, librarian picks, and book categories
    o (Center, Libby Logo) Notification Settings, Add a Library or Library Card to your account, Help and Support

Manage notifications sent to your phone
Add a new library card to your account or search for a new libraryHelp and support forums
Manage Kindle settings (“Read Books With...”)

    o (Middle right, Books) Shelf

Manage loans and holds

Manage tags
    o (Far right, Clock) Timeline

Shows actions taken with loans and holds
Click on loaned item to manage Kindle settings, return early, and renew loaned item



Faulkner County Meeting Rooms

Please submit forms to 1900 Tyler St Conway, AR 72034 or Fax: 501-327-9098

Click the following link to reserve a room: https://fcl.libnet.info/reserve

Faulkner County Library Room Reservation Policy

Faulkner County Library Room Reservation Form


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Notary Services

The Faulkner County Library has Notary Publics on staff, at the Conway Library and the Mayflower Library.  Van Buren County Library system also has two Notary Publics.  Notary services are free and available Monday-Friday during regular business hours if the Notary Publics are available. Call (501)327-7482 or (501)470-9678 to make an appointment.


Notary Publics are not licensed attorneys and cannot engage in the practice of law.  They are not representative of any governmental agency with authority over immigration or citizenship, and cannot offer legal advice or other assistance regarding immigration. 


Los notarios públicos no tienen licencia y apoderados no pueden participar en el ejercicio de la abogacía. Ellos no son representativos de una agencia gubernamental con autoridad sobre la inmigración o ciudadanía, y no puede ofrecer asesoramiento legal u otra asistencia en materia de inmigración.


Library Card Application


How Do I get a card?

At the library:

People of all ages can apply for a card.  To sign up, bring your driver’s license or other photo ID and proof of current mailing address, such as a recent piece of mail.


We ask that minors without photo ID and all children under the age of 13 be accompanied by a parent/guardian to receive a card.


Card Applicaitons: English & Spanish


Who Can Get a Card?

Residents of Faulkner and Van Buren counties may get a Regional Library Card.  This card can be used at any of the libraries in our region:  Clinton, Conway, Damascus, Greenbrier, Mayflower, Mt. Vernon, Twin Groves and Vilonia.

If you live outside our service area, you may be eligible for a card through the Gateway Project, a collection-sharing program that provides free library services to Central Arkansas residents who live in certain counties. To qualify for Gateway access, you must have a card and be in good standing with your local library.  Visit the library and talk to a staff member for more information about getting a Gateway Card.


3D Printing Policy, Procedure & Form


3-D Printer: Purpose, Policy, and Procedure


Purpose:


The Library continues its mission of sharing services that allow ideas to become real. 3D printing has implications for creativity in business, science, and the arts. This policy establishes how and under what circumstances the public may use the Library’s 3D printers.
Policy:
The Library’s 3D printer is staff-mediated service to make patrons' three- dimensional objects in plastic using a design that is uploaded from a digital computer file.


  1. The Library’s 3D printer may be used only for lawful purposes. No one will be permitted to use the Library’s 3D printer to create material that is:
• Prohibited by local, state or federal law.
• Unsafe, harmful, dangerous or poses an immediate threat to the well-being of others.
• Obscene or otherwise inappropriate for the Library environment.
• In violation of another’s intellectual property rights. we will accept no reproductions of material that is subject to copyright, patent or trademark protection.

  1. Use of the 3-D printer is at the discretion of the Library’s staff. The Library reserves the right to deny any 3D print request.
  2. Only Faulkner-Van Buren County Regional residents with a library card in good standing may submit designs for 3D printing.
  3. The Library does not guarantee a successful print. Unless the print fails to finish, the cost of the completed print, regardless of quality, will still be charged.
  4. Fee to print from the 3-D printer is determined by a 3-D print calculator. $0.15 per milliliter plus $1.00 per hour.
  5. Only designated library staff and volunteers will have hands-on access to the 3-D printer.
  6. The Library is not responsible for the subsequent safety of any item made with the 3-D printer.


Procedure:

3-D Form

Design creation:
The 3D printer can be used with basic knowledge of Computer Assisted Drawing (CAD). Creating a new design requires an advanced knowledge of 3D modeling software products.
Any 3D drafting software may be used to create a design as long as the file can be saved in .stl, .obj, or. thing file format.
The Library has computers with software that may be used to create a design. Library members must design, scan, image, create or download their own
models for use on the 3-D printer; library staff are available for assistance only.
Submitting a design for printing:
  • Library members wanting to use the 3D printer shall bring their file (in .stl, .obj, or .thing file format and no larger than 25MB) to the Library during open hours on a flash drive or email them to fcl@fcl.org. Staff will add the model to the printing queue.
  • If demand is high, the Library reserves the right to schedule only one print per week per person or entity.
  • Jobs that require multiple printing of components or longer print jobs may drop in queue position.
  • Staff review and prepare all project files, so please submit appropriate objects. No guns, gun parts, weapons, or salacious objects.
  • The Library cannot guarantee specific colors will be available.
  • Library members can donate to the PLA filament fund. If a color that is not supplied by the Library, you can donate the whole spool cost and we will purchase it. Any remaining/unused filament becomes the property of the library.
  • Staff reserves the right to refuse to print any item.
  • 3-d prints will be charged based on the 3-D printer calculator with a minimum charge of $1.00
Please note that procedures governing the use of the Library’s 3D printers are subject to change. April 2017